Billing & Insurance Claims Assistant

This is a remote position. Only LATAM-based candidates (bilingual in Spanish and English) Full-Time | Independent Contractor Position Overview We are seeking a detail-orientedBilling & Insurance Claims Assistantto support U.S.-based medical practices with end-to-end insurance billing processes. This role is primarily focused onclaims management, corrected claims, and appeals, working closely with internal billing teams and insurance providers. The position isbilling-focusedand does not involve front desk responsibilities or appointment scheduling. Patient communication is limited to insurance-related matters only. Current Scope of the Role The Billing & Insurance Claims Assistant is responsible for managing billing workflows independently after training, following established procedures and coordinating with internal billing leads when necessary. Key Responsibilities - Handle thefull billing process up to claim submission. - Prepare and submitcorrected claimswhen errors are identified. - Manageappeals, including: - Online submissions - Manual or mail-based appeals when required - Communicate withU.S. insurance companiesto resolve claim issues, denials, or process changes. - Communicate withpatients only for insurance-related matters(e.g., missing information, coordination with payer requirements). - Work withmultiple insurance companies, adapting to different billing rules and processes. - Maintain accurate documentation and updates within billing systems and shared records. - Follow internal workflows and documentation provided by the client and MyVA Support. What This Role Does NOT Include - Appointment scheduling - Front desk or receptionist duties - Answering inbound calls or general customer service Skills & Experience Gained in This Role - Practical experience withdiagnostic and CPT billing codes. - Exposure to4–5 different U.S. insurance companiesand their billing processes. - Hands-on experience managing claim lifecycle, from submission to resolution. - Ability to work independently after structured training and shadowing. Challenges You May Encounter - Adjusting toprocess changes from insurance companiesthat may affect claim timelines. - Working within amulti-layer communication structure, requiring coordination with internal team members for escalations or approvals. Requirements - Proven experience inU.S. medical billing and insurance claims. - Hands-on experience withcorrected claims and appeals. - Familiarity with CPT and diagnostic codes. - Experience communicating with U.S. insurance providers. - English level:B2 or higher(reading, writing, and speaking). - Strong attention to detail and ability to work independently after training. - Comfortable following documented procedures and workflows. Nice to Have - Experience working remotely with U.S.-based medical practices. - Familiarity with EMRs or U.S. billing platforms. - Willingness to expand responsibilities over time. Benefits Growth & Development Opportunities - Continued exposure to additional insurance companies and more complex billing scenarios. - Opportunity to deepen expertise across all payer processes. - Based on performance and business needs, the role maygradually evolve to include limited patient phone interactionsstrictly related to billing and insurance matters. - Periodic performance reviews focused on accuracy, efficiency, and compliance. Work Conditions - Remote position (LATAM-based candidates only) - Full-time availabilityaligned with U.S. business hours - Independent Contractor role (contractor is responsible for local taxes and statutory contributions) - $850 USD Monthly - Productivy bonus of 50 USD (paid in local currency) - Reliability bonus of 25 USD (paid in local currency) - Consecutive reliability bonus of 50 USD (paid in local currency) Originally posted on Himalayas