Gestionnaire de Cas, Bilingue/Bilingual Caseworker

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Gestionnaire de Cas, Bilingue/Bilingual Caseworker based in Canada. This role supports patients, healthcare professionals, and other stakeholders throughout important healthcare and treatment-related processes. You will manage assigned cases and projects while providing responsive, compassionate support by phone and through ongoing follow-up. The position combines case management, patient support, documentation, and coordination across healthcare-related programs. You will monitor patient situations, maintain accurate records, and ensure activities follow established protocols and quality standards. The role also involves identifying issues, reporting adverse events, and collaborating with healthcare providers and internal teams. You will work in a structured yet collaborative environment where attention to detail, empathy, and sound judgment are highly valued. This is an opportunity to contribute directly to services that help patients navigate access, treatment, and healthcare support.