Remote Dutch-Speaking Customer Care Specialist (E-commerce)

Spreek je Nederlands? Are you passionate about delivering outstanding customer service? Join our international team and support one of the leading e-commerce platforms in the Netherlands! As a Customer Service Representative, you will assist customers with inquiries related to orders, deliveries, payments, and returns. You will also provide product information and support external sellers, ensuring a seamless shopping experience. Responsibilities: - Respond to customer inquiries via phone and email. - Assist with troubleshooting order-related issues. - Provide detailed product and service information. - Escalate complex cases to the appropriate department. Who We're Looking For: - Fluent in Dutch (C1 level) and proficient in English (B2 level). - Excellent communication and problem-solving skills. - Customer-focused mindset with attention to detail. - EU nationality or valid work permit for Portugal. Ready to start your next adventure in Portugal? Apply today! Originally posted on Himalayas