ServiceNow GRC / IRM – Lead Solution Advisor

Role Title: ServiceNow GRC / IRM – Lead Solution Advisor Experience: 5–7 years relevant ServiceNow (GRC/IRM) Primary Modules Needed: IRM (Integrated Risk Management), SIR (Security Incident Response), VR (Vulnerability Response), TPRM (Third Party Risk Management), BCM (Business Continuity Management) Certifications (Must): ServiceNow CSA (Certified System Administrator) Responsibilities - Lead configuration + development on ServiceNow with strong understanding of platform security, operations, and exception handling. - Define solution architecture for ServiceNow implementations (data/object model, workflows, access controls). - Convert requirements into epics/user stories, build mock-ups, and drive delivery hands-on. - Own end-to-end use case delivery: workflow configuration, customizations, testing support, and deployments to higher environments. - Conduct code reviews and enforce ServiceNow best practices. - Build/maintain integrations using APIs/web services/connectors. - Enable/support internal teams with training and complex configuration guidance. - Support pre-sales / solution discussions within the domain when needed. Must-have skills - 5–7 years ServiceNow experience with strong IRM/GRC delivery exposure. - Hands-on with: Workspace, UI Builder, Flow Designer / complex workflows. - Strong scripting/config: Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, ACLs. - Integrations: REST/SOAP/APIs and connectors (preferred). - Platform management: deployments, upgrades, troubleshooting. - Delivered 2–3+ end-to-end projects (req → build → go-live). - Strong documentation + communication; able to work with distributed teams. Good-to-have - SecOps / IRM implementations: Risk, Audit, Policy, Vendor Risk, SIR, VR, TPRM. - Exposure to ITAM / SAM / HAM / CMDB. - Certifications: CAD, CIS – Risk & Compliance, CIS – SIR, CIS – TPRM, CIS – VR. - Knowledge of GRC roadmap + tools like RSA Archer / MetricStream. Team / domain context The work sits within Cyber Strategy & Transformation: governance, risk assessments, compliance, third-party risk, security posture programs, cyber transformation, risk analytics & reporting. Originally posted on Himalayas