AI/GenAI Engineer

We’re supporting a leading organisation within the UK energy sector looking for an experienced AI / GenAI Engineer to design, build and prototype practical AI solutions across its Service Management function. This is a hands-on engineering role. We need someone who can work with teams to understand a problem or use case and then personally build the solution – taking ideas through prototyping, PoC development and towards production implementation. The role will involve: · Designing and building AI and GenAI solutions for real Service Management use cases · Developing working prototypes and Proofs of Concept · Building solutions using LLMs, APIs, RAG, agents and automation technologies · Integrating AI capabilities with existing enterprise systems, data and workflows · Evaluating models and technical approaches for different use cases · Taking solutions from initial concept through technical design, build and testing · Working with Service Management teams to understand requirements and translate them into technical solutions · Working alongside engineering, architecture, data and security teams to move successful PoCs towards production · Ensuring solutions consider security, scalability, governance and enterprise standards What we’re looking for: · Strong hands-on AI / GenAI engineering experience · Proven experience personally building AI applications, prototypes and PoCs · Strong development skills, ideally Python · Practical experience working with LLMs and LLM APIs · Experience with RAG, embeddings, vector databases and prompt engineering · Experience building AI agents / agentic workflows would be highly desirable · Experience integrating AI solutions through APIs and existing enterprise systems · Cloud AI experience across AWS, Azure or GCP · Strong understanding of taking AI solutions beyond experimentation towards production · Comfortable working directly with business stakeholders to understand problems and translate them into working solutions · Service Management / ITSM experience would be advantageous · Energy/utilities experience would be beneficial