Marketing Account Manager

Marketing Account Manager (Email Marketing, Client Success & Campaign Operations) Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role We’re hiring a proactive and highly organized Marketing Account Manager to manage client relationships and oversee the execution of marketing initiatives across multiple high-level accounts. In this role, you’ll act as the primary point of contact for clients — ensuring communication stays clear, campaigns stay organized, and deliverables move forward efficiently. You’ll work directly with leadership while coordinating: - Email marketing campaigns - Client communication - Website updates - SEO support - Reporting & analytics - Workflow management This role is ideal for someone who thrives in fast-paced agency-style environments, enjoys managing relationships, and can keep multiple moving parts organized without dropping details. What You’ll Own Client Relationship Management - Serve as the main point of contact for client accounts - Manage communication through: - Email - Slack - WhatsApp - Zoom/video calls - Lead recurring client meetings and strategy check-ins - Maintain strong relationships with executive-level stakeholders - Ensure clients feel informed, supported, and confident in delivery progress Email Marketing Campaigns - Build and manage campaigns using: - Mailchimp - HubSpot - Klaviyo (nice to have) - Write and edit: - Email copy - Subject lines - Campaign messaging - Manage: - Audience segmentation - Scheduling - Campaign launches - Monitor: - Open rates - Click-through rates - Engagement metrics - Share performance insights and recommendations with clients Website & Content Management - Update and manage website content using: - WordPress - CMS platforms - Ensure websites remain: - Accurate - Updated - Aligned with campaigns and branding - Coordinate content and landing page updates when needed SEO & Performance Support - Conduct SEO audits and keyword research using: - Ahrefs - Semrush - Monitor keyword rankings and website performance improvements - Support optimization efforts for visibility and traffic growth Reporting & Analytics - Analyze marketing performance using: - Google Analytics (GA4) - Campaign reporting tools - Translate marketing data into: - Clear reports - Actionable insights - Client-friendly summaries - Track campaign performance and account health consistently Workflow & Project Coordination - Coordinate tasks across: - Leadership - Clients - Internal marketing teams - Convert feedback into clear action items and priorities - Ensure projects remain: - Organized - On schedule - Moving forward efficiently - Maintain visibility into deliverables and deadlines AI & Productivity Tools - Use tools like: - ChatGPT - Claude - AI writing and research tools - Improve workflow efficiency for: - Research - Reporting - Campaign content - Communication Required Experience & Skills Experience - 3+ years of experience in: - Marketing account management - Client-facing marketing roles - Agency account management Core Skills - Strong experience with: - Mailchimp - WordPress - Ahrefs or Semrush - Google Analytics (GA4) - Strong written and verbal English communication skills - Excellent organization and project management ability - Comfortable managing multiple accounts and priorities simultaneously - Experience working with executive-level or high-profile clients preferred - Comfortable using: - Google Workspace - Slack - Messaging and collaboration tools Nice to Have - Experience with: - HubSpot - Klaviyo - Canva - Adobe Express - Familiarity with: - Google Ads - Meta Ads - Paid media coordination What Makes You a Great Fit - Strong communicator and relationship-builder - Highly organized with excellent follow-through - Proactive and solutions-focused - Comfortable working independently in remote environments - Able to balance client expectations with operational execution - Detail-oriented while managing multiple campaigns and accounts What a Typical Day Looks Like - Responding to client messages and coordinating priorities - Hosting or preparing for client meetings - Launching or optimizing email marketing campaigns - Updating website content in WordPress - Reviewing SEO performance and analytics data - Preparing reports and campaign summaries - Coordinating internal tasks to ensure deliverables stay on track In short: You ensure marketing campaigns stay organized, clients stay informed, and execution stays aligned with deadlines and performance goals. Key Success Metrics (KPIs) - Client satisfaction and retention - Timely completion of campaigns and deliverables - Email engagement performance (open/click rates) - Accuracy and organization across client accounts - Quality of reporting and actionable insights - Strong communication and responsiveness Why This Role Stands Out - Direct ownership of client relationships and marketing execution - Opportunity to work closely with leadership and executive-level clients - Exposure to: - Email marketing - SEO - Analytics - Content management - Campaign coordination - Remote flexibility with fast-moving marketing environments - Opportunity to grow into senior client success or marketing leadership roles Interview Process - Initial Phone Screen - Video Interview with Pavago Recruiter - Client Interview - Offer & Onboarding Apply Now If you: - Enjoy managing client relationships - Thrive in organized, fast-moving marketing environments - Love balancing communication, campaigns, and coordination - Want a role with ownership and growth potential This role is a strong fit for you.