Medical Information Specialist Lead

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Medical Information Specialist Lead based in Canada. This role offers the opportunity to lead medical information activities supporting healthcare-focused programs in a remote environment. You will help ensure high-quality handling of medical inquiries, adverse events, and product quality complaints across multiple communication channels. The position combines team leadership, medical information expertise, regulatory compliance, and exceptional customer communication. You will guide and support colleagues while ensuring accurate documentation, appropriate triage, and adherence to established procedures. The role requires strong organization and attention to detail while managing multiple projects and priorities simultaneously. You will also contribute to a patient-focused experience by communicating complex medical information clearly, accurately, and empathetically.