Inbound - Customer Service Rep - Car Dealership

We’re looking for a full-time Service Call Center Representative to support a high-volume car dealership by making outbound calls, sending texts, and following up with customers about their vehicle service needs. This is a remote position that follows a US Eastern Time schedule. This role is fast-paced, repetitive, and requires high-volume outbound calling (175+ calls per day)—so be ready to stay focused, follow scripts, and grind through a structured call list daily. If you’re looking for excitement, this isn’t it—but if you’re hardworking, reliable, and comfortable with a repetitive, structured workflow, this job could be a great fit. Key Responsibilities: - Make 175+ outbound calls per day to customers regarding upcoming or overdue vehicle service. - Leave voicemails and send follow-up texts and emails to ensure customer engagement. - Use dealership software to schedule service appointments when customers respond. - Follow structured daily call campaigns, including service reminders, state inspections, and promotional offers. - Accurately track and log all customer interactions in internal systems. - Maintain professional and clear communication throughout all interactions. What You Need to Succeed: - Fluent, clear English with a neutral or US-friendly accent. (Your English must be perfect.) - Previous call center experience is highly preferred. - Comfortable making repetitive, high-volume outbound calls. - Tech-savvy and able to quickly learn new software. - Ability to follow scripts and handle basic customer questions after training. - Reliable internet connection, headset, and a quiet work environment. - Availability to work full-time, Monday–Friday, US Eastern Time hours. Nice to Have (But Not Required): - Experience working with a car dealership or vehicle service-related role.(High chance in landing this role) - Familiarity with CRM or power dialer tools like Aircall, Podio, GoTo, etc. This job requires discipline, consistency, and focus Why Join Us? - Fully remote role with flexible working hours. - Competitive compensation and room for professional growth. How to Apply - Record a 1–2 minute Loom video introducing yourself and explaining your relevant experience - Attach your resume and portfolio (if applicable).