Customer Education & Enablement Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Education & Enablement Specialist based in Canada. This part-time role is focused on helping B2B customers move smoothly from implementation to meaningful, sustained product adoption. You’ll lead onboarding, facilitate engaging virtual training, and create educational resources for diverse audiences across institutional and enterprise partners. The role sits at the intersection of customer success, education, operations, content, and technology. You’ll simplify complex product concepts and build programs that help customers reach value quickly and confidently. You’ll also use data and AI-assisted workflows to improve training effectiveness and streamline customer operations. The ideal environment is fast-moving, customer-focused, and well suited to someone who takes ownership and continuously looks for better ways to work.