Application & Technical Support Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Application & Technical Support Specialist III based in United States. This is a fully remote, full-time opportunity combining technical expertise, customer support, product knowledge, and market development. You will serve as a technical resource for refractory products and applications, helping customers solve complex operational challenges and make effective product decisions. The role involves analyzing application requirements, refining lining designs and installation methods, and balancing technical solutions with customer business needs. You will also contribute to product development, launches, technical marketing initiatives, and portfolio strategy. The position offers broad exposure to customers, internal R&D teams, industry trends, and cross-functional projects. Success requires strong analytical thinking, communication, presentation, and project management capabilities alongside hands-on knowledge of refractory applications. You will play an important role in strengthening customer relationships while supporting market growth and the continued development of innovative product solutions.