Head of Data & AI Infrastructure

At a glance Are you an inspiring IT Expert Lead with a strong affinity for Data and AI who is able to connect strategy, technology and people? Then we need your leadership to help shape the future of Data and AI within ABN AMRO. Within the Value Stream Technology and Value Domain Data Governance & Management, you play a key role in building a strong Data-driven organisation. You combine deep expertise in Data Management, Data Governance and AI with a broad understanding of IT, enabling you to drive impact across the organisation. As Head of Data Infrastructure & Reliability Engineering within the Data Governance & Management Value Domain, you are responsible for enabling enterprise-wide Data & AI platform (including Atlas) across ABN AMRO. You lead the teams that design, operate and continuously improve the underlying infrastructure, automation, monitoring and reliability capabilities that support data management, engineering, governance, analytics and AI solutions. Your leadership will directly contribute to a future-proof Data & AI platform landscape that is reliable, compliant, cost-efficient and able to support innovation at scale. Your job As an Expert Lead, your role is two fold: you lead your team and contribute hands-on to the realisation of IT and Data & AI strategy. Within the Data Infrastructure & Reliability Engineering, you are responsible for designing, delivering and operating reliable platform foundations for Data & AI services. You ensure that infrastructure, integrations, automation, monitoring, deployment pipelines and operational processes are robust, scalable and aligned with enterprise data and technology standards. You lead the implementation of reliability engineering practices that improve availability, performance, observability, recoverability and operational control across critical Data & AI platforms and provide adoption support to the data domains and CIO's. The main activities of the role Leadership - Lead and develop a team of IT and Data specialists, ensuring high performance and continuous growth - Manage HR processes including hiring, onboarding, performance management and talent development - Foster a culture of ownership, collaboration, innovation and continuous improvement - Lead distributed onshore and offshore engineering teams, ensuring effective delivery and operational excellence - Support internal and external audits and ensure audit readiness across the capability - Prepare budget plans and optimise investments in line with financial frameworks and strategic priorities - Actively engage with Central Data & AI Office (CDAO), Data Domains, Analytics teams, Data Governance and Risk functions to drive adoption and alignment Domain Responsibilities - Translate data strategy into solutions, guidelines and IT implementations across domains - Drive alignment between data governance, data engineering & enablement and AI Products - Monitor and report on adoption and effectiveness of IT and data standards and policies - Ensure compliance with regulatory, security and data governance requirements - Ensure availability, reliability and quality of IT systems and data platforms - Drive continuous improvement, innovation and automation within your domain Specific Responsibilities for Data Infrastructure & Reliability Engineering - Deliver, support and maintain reliable Data & AI infrastructure (Atlas) and platform capabilities across the organisation - Design and standardise infrastructure and reliability engineering capabilities that enable scalable, secure and efficient Data & AI services - Drive platform reliability practices, including observability, monitoring, alerting, incident response, performance management and capacity planning - Enable automation of infrastructure provisioning, deployment, configuration and operational controls to improve efficiency and reduce operational risk - Execute platform-management activities including incident management, change implementation, root-cause analysis and operational support in close collaboration with other Data & AI platform teams - Define and maintain operational standards for availability, resilience, recoverability, security and compliance across critical Data & AI services - Support dashboarding and monitoring capabilities that provide actionable insights into platform health, reliability, usage, cost, performance and operational risk - Support towards the data domains and CIO's for adoption of the platform for Data & AI solutions Working environment You will be part of the Value Stream Technology and in the Management team of Value Domain Data Governance & Management, where multiple data capabilities such as Data Quality, BI & Analytics, Data Lineage and Data Marketplace come together. The environment is dynamic, innovative and focused on delivering end-to-end value. Teams operate in a DevOps model and work closely together across domains such as Data Engineering & Enablement, AI Platforms and Products. We foster a collaborative and inclusive culture, where experimentation, knowledge sharing and continuous learning are encouraged. You will work with highly skilled professionals in an environment that balances pragmatism with high standards for quality, security and compliance. Your profile You are a strong leader with a passion for Data and IT. You combine strategic thinking with hands-on execution and are able to bring people, processes and technology together. You are proactive, result-driven and adaptable. You understand complex organisational dynamics and know how to build alignment across domains. What we are looking for - 5+ years of experience in IT/Data roles, with at least 1 year in a leadership position - Good knowledge of Data Platforms, IT Platform management, Data Management and Data Governance concepts - Broad understanding of IT domains including architecture, platforms, security and operations - Proven experience in managing distributed engineering or data teams, including offshore delivery teams - Experience with product and platform ownership in complex, regulated environments - Strong stakeholder-management and communication skills - Strategic thinker with a focus on operational excellence Preferred Experience For Data Infrastructure & Reliability Engineering - Experience designing and operating enterprise-scale Data & AI infrastructure and platform services - Experience with reliability engineering practices such as observability, monitoring, alerting, incident response, root-cause analysis, capacity management and service-level management - Experience with infrastructure automation, DevOps, CI/CD, configuration management and operational control frameworks - Ability to translate security, compliance and continuity requirements into practical engineering solutions - Knowledge of disaster recovery, resilience engineering and audit-readiness for critical technology platforms - Experience driving operational excellence, cost optimisation and automation across complex platform landscapes - Experience embedding reliability, resilience and security-by-design practices across engineering teams and platform services We are offering We believe it is important to be a good employer. Joining us means stepping into a role with impact, supported by excellent employment conditions that foster your job satisfaction, development, and wellbeing. In addition, we offer: - An attractive gross monthly salary based on a 36‑hour work week, including holiday allowance and a flexible benefit budget. - An excellent pension scheme, ensuring that you are well prepared for the future. - Flexibility in working: working from home is possible in consultation with your team and depending on your role. We will provide an ergonomic home office setup for you. - Plenty of room for relaxation with five weeks of vacation per year, supplemented by two mandatory days off. You can also purchase up to four additional weeks of vacation annually. - Five “Banking for better days”: extra days off that you can use for personal development or volunteer work. - Personal development is key: you receive a development budget of €1,000 per year, which can accumulate up to €3,000. - An annual public transport pass with free public transportation throughout the Netherlands for both business and private use. You can find more information about our employment conditions and salary scales in our Collective Labour Agreement (CLA), which applies to this vacancy. Interested? Apply directly and we will get back to you on a short notice! Your Future: Inclusive, Innovative, Sustainable At ABN AMRO, we believe in "Banking for better, for generations to come." Equal opportunities for everyone are a crucial foundation, as we strive for an inclusive culture where all employees feel seen, heard, and valued. Our vision of being a personal bank in the digital age aligns perfectly with the demand for surprising insights and innovative solutions, born from a diverse interplay of cultures and experiences. We focus on customer experience, sustainability, and building a future-proof bank, conducting annual reviews to ensure equal pay for equal work. Join a bank that embraces ingenuity and ambition, and make an impact with us for a better future. If you want to apply for the B-Able or Reboot program, make sure to mention it both in the title and the content of your resume. Disclaimer external recruitment agencies External recruitment agencies need to have a signed agreement with ABN AMRO BANK N.V., executed by a Talent Acquisition Specialist, when submitting a resume to a vacancy. No unsolicited services or offers, please.