Junior IT Specialist - OP02265

We are hiring in Brazil! 🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. We invite a proactive and adaptable IT Specialist to join our IT Support Team at Dev.Pro – a company delivering high-scale projects in POS, restaurant business, healthcare, fintech, and other domains. You’ll work with internal users and contractors across different environments, gaining hands-on experience with a wide range of technologies and tools. This Brazil-based role combines operational responsibilities with day-to-day IT support and troubleshooting. 🟩 What's in it for you: - Join a global IT company with 1,000+ specialists and a strong presence in Latin America - Work hands-on with Google Workspace, Atlassian tools, operating systems, networks, and lab hardware - Build your skills in IT support with opportunities to grow into SRE and DevOps roles ✅ Is that you? - Experience troubleshooting hardware, systems, and applications - Experience working with macOS, Linux (Ubuntu), or Windows environments - Experience configuring laptops, reinstalling operating systems, and setting up software - Experience managing users and permissions in Google Workspace, Atlassian, or similar platforms - Basic scripting knowledge or strong interest in Bash, PowerShell, or Python - Experience sourcing and managing IT equipment - Ability to create and maintain clear documentation - Intermediate+ English level - Strong communication, collaboration, and problem-solving skills - Proactive, responsible, and team-oriented mindset with a willingness to learn Desirable: - Familiarity with SaaS systems and cloud services - Previous experience in IT support, helpdesk, or system administration environments 🧩Key responsibilities and your contribution In this role, you’ll support day-to-day IT operations, equipment management, and technical troubleshooting. - Support and administer macOS, Linux (Ubuntu), and Windows environments - Troubleshoot and resolve hardware, system, and software issues - Configure laptops, reinstall operating systems, and set up required software - Manage users and permissions in Google Workspace, Atlassian, and other platforms - Create and maintain organized technical documentation - Handle IT equipment logistics, including sourcing, inventory management, and coordinating incoming and outgoing deliveries for contractors - Support and maintain internal lab environments and networks - Assist with basic scripting tasks and automation initiatives Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Offer Interested? Find out more: 📋How we hire 💻 LinkedIn Page 📈 Our website 💻IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data. I agree to have my Personal Data being stored and processed by Dev.Pro.