Senior Account Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Account Manager based in United States. This role is responsible for the long-term success, retention, renewal, and growth of a portfolio of strategic SaaS accounts. You will act as a trusted advisor to senior client stakeholders, helping organizations achieve measurable business outcomes and maximize platform value. The position combines strategic account planning, consultative relationship management, commercial growth, and customer success. You will identify expansion opportunities, lead renewal and upsell discussions, and develop solutions aligned with customer objectives and ROI. The role also provides an opportunity to influence account management practices through mentorship, escalation support, and process improvements. Success requires strong executive presence, analytical thinking, commercial awareness, and the ability to manage complex, long-cycle customer relationships. This is a senior individual contributor opportunity in a collaborative SaaS environment, with travel of up to 25% as needed.