Recruitment Consultant

PRIMARY FUNCTION The primary objective of the On-call Candidate Manager is to assist clients with their labour requirements whilst maintaining a high level of customer service to candidates and clients at all times. 1. COMPANY STANDARDS - Comply with regular meeting schedules and communication standards - Comply with the industry code of ethics at all times - Comply with all company policies and procedures at all times - Maintain and embrace the Occupational Health and Safety (including Workplace Bullying - and Harassment) and EEO procedures for the business as per State and Federal • Legislation - Participate in client-focused functions and/or promotions as required from time to time - Participate in the company’s review and appraisal program as identified in this PD - Ensure all information is maintained and updated within TRIS and Astute or any other • reporting system - Maintain and embrace the internal codes of conduct/protocols for the organisation - Participate in their formulation and application throughout the organisation • Meet identified industry benchmarks • Personal hygiene is maintained - Dress code, appropriate to position (and representation of Labourpower) is adhered to 2. PRIMARY RESPONSIBILITIES Perform check starts: - Perform check starts on all new clients within the first week; - Perform daily check starts on selected clients as per the FT360 activity list; - Perform check starts on all other clients on a rotating basis, adding comments on FT360 • when complete - Provide operational assistance as required by the branch - Communicate with each State / Branch Manager when necessary - Complete rosters and ensure they are sent to the client by the required deadline - Conduct relevant database searches to find suitable candidates for our client vacancies - Place available, suitable and inducted candidates to positions for our clients - Provide full details to candidate regarding assignment and client site - Update relevant staff member on candidate and client job orders / client nightly activity - Update FT360 with activities, including client contacts, discussions, phone calls, candidate • and job order information - Assist in the daily maintenance of job orders including closing old orders and other related • tasks - Appropriately handle all job related enquiries in relation to print media advertising - Ensure professionalism is maintained at all times to clients, candidates and internal staff - Develop divisional and interstate relationships - Provide assistance to both clients and candidates when required - Escalate any issues / problems to Management and provide suggestions for improvement - Attend conference call meetings as and when required • Monitor, respond and action all emails - Add comments to FT360 for all communication to candidates and clients. · Complete Handover report and submit daily 3. KEY PERFORMANCE INDICATORS - Positive feedback from clients, candidates and peers - Placement or replacement of candidates in jobs that have been called through - Client check starts are completed as per the agreed cycle - Relevant information is communicated to peers and managers - Data is recorded accurately in internal database and systems - Lead time to fill or replace a role is timely and efficient - Clients, candidates and staff are notified of relevant information - Internal staff are notified of job orders and candidates accordingly 4. PERSONAL ATTRIBUTES • Qualities • Self starter • Closer / completer • Team player - Displays identifiable ethical behaviour • High energy levels • Outgoing personality • Highly organised • Works with a sense of urgency - Able to adapt and work in a constantly changing environment Originally posted on Himalayas