Solution Consultant Intern

About Mirakl: Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways. For more information, visit www.mirakl.com. Mirakl in Numbers: - 🗓️ Founded in 2012 | Member of French Tech Next40 - 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo Our Values: Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique. Our 5 values guide how we collaborate: - 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success - 🏆 Get Things Done:  We prioritize action and efficiency for impactful results - 🚀 Go Above & Beyond:  We tackle challenges proactively and always aim for excellence - 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture - 🤝 Satisfy & Empower Clients: We're committed to our clients' success Solution Consultant Intern — Mirakl Connect 📍 Paris | 🗓 January – June 2027 (6 months) 1. The Team You'll Join You'll be part of our EMEA Solution Consulting team led by Jonathan D'Elissagaray, Director of Solution Consulting. The team consists of two Solution Consultants focused on Mirakl Connect, working alongside four Platform Consultants covering B2B customers across Southern Europe and the Middle East. Together, you'll be helping sellers successfully onboard and grow through the Mirakl Connect ecosystem. About Mirakl Connect Mirakl Connect is Mirakl’s ecosystem platform, connecting marketplace operators and sellers to simplify partnerships, onboarding, and growth. Trusted by leading brands such as Macy’s and Lacoste, Mirakl Connect helps sellers discover new marketplace opportunities while enabling marketplace teams to efficiently onboard and manage their seller ecosystem at scale. 2. Your Impact - Support and progressively take ownership of end-to-end seller onboarding on Mirakl Connect, starting with simpler cases and building towards greater autonomy. - Guide sellers through key onboarding steps and deliver clear enablement sessions tailored to audiences with varying levels of technical knowledge. - Develop expertise in Catalog Transformer — Mirakl's AI-based catalogue management product — and support sellers in troubleshooting and optimising their catalogues. - Contribute to scaling onboarding by creating and improving documentation, guides, and internal content, and by identifying opportunities for process and reporting automation. - Collaborate cross-functionally with Sales, Product, Support, and Data Science/AI teams, capturing feedback from onboarding activities to continuously improve the seller experience. 3. What You'll Bring to the Role Experience: - Currently enrolled in a Master's programme (M1 or M2) at a business school, engineering school, or equivalent institution, available for a six-month internship from January 2027 - At least one previous internship or corporate experience, ideally in an enterprise environment - Demonstrated interest in technology, SaaS platforms, or digital products - Familiarity with APIs, data, or automation tools is a plus but not required Skills: - Autonomous and solution-oriented, with solid project management skills and the ability to see tasks through from start to finish - Strong communication and teaching skills, able to explain technical concepts clearly to non-technical audiences - Curious and proactive, with a genuine interest in AI and a willingness to use it practically, including for troubleshooting AI-based products - Organised and able to manage multiple priorities effectively in a fast-paced environment - Comfortable working in English across an international, cross-functional team 4. Tools Used - Mirakl Connect - Salesforce - Gong - Google Workspace (Sheets, Slides, Drive) - Confluence - Dust - Catalog Transformer 5. Languages - English: Professional proficiency required - French: Professional proficiency is a plus 6. Compensation, Perks & Benefits Pay Range: €1,200 – €1,400 per month (depending on profile and study level) Perks & Benefits: - A workplace that promotes well-being and balance: breakfasts, yoga and sports classes, after-work drinks, and game nights - A tailor-made onboarding experience designed to help you hit the ground running - A unique opportunity to join a fast-growing French unicorn and collaborate with international teams - Access to CSE discounts (ticketing, cultural activities, and more) - Gymlib pass to support your well-being - Modern offices in the heart of Paris - Swile meal vouchers - 50% coverage of transportation costs (Navigo pass, bike, and more) 7. Our Hiring Process We warmly encourage you to apply to any of our roles, even if you think you're not an exact match. Please click the "Apply" button to submit your application — this helps us make the best possible assessment and get back to you as quickly as possible. - Manual screening of your CV by a recruiter, followed by an AI-powered screening conversation (10 min) with Emma, Mirakl's AI Talent Ambassador, to explore your background and motivation for the role. You will need to complete this step within 3 days, otherwise we won't be able to move forward with your application. - 30-minute Talent Acquisition interview with Heather Decoudun - Interview with Jonathan D'Elissagaray, Director of Solution Consulting - Values interview with a trained Mirakl interviewer We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations. As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French. We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.