Account Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager based in Switzerland. This is a customer-focused opportunity for an experienced Account Manager to build and grow strategic relationships across the hospitality technology sector. You’ll manage a portfolio of customers, helping them achieve their business objectives while driving engagement, retention, and account growth. The role combines consultative relationship management with data analysis, strategic guidance, customer advocacy, and commercial opportunity identification. You’ll serve as a trusted partner, helping customers optimise their use of technology and translate their goals into measurable success outcomes. Working with international customers, you’ll collaborate closely with Sales, Support, Product, Marketing, and Design teams to deliver an excellent customer experience. The environment is remote-first, fast-paced, and growth-oriented, offering significant autonomy and opportunities to influence customer strategy. Experience across the European hospitality market, particularly in customer-facing hospitality or hospitality technology roles, will position you strongly for success.