Onboarding Specialist

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster. We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI. We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe. About the Role: As the Onboarding Specialist for Crusoe’s Global Onboarding team, you will help architect, operate, and scale a best-in-class onboarding and manager enablement experience across Crusoe. This role bridges strategic program ownership with operational fluency, translating company strategy into scaled systems, structured resources, interactive platforms, and memorable employee touchpoints from pre-onboarding through their first year. In this role, you will lead flagship onboarding enablement tools including the New Cru Guide, the Manager Hub, the Manager Onboarding Toolkit, and help produce cohort programs like Crusoe Manager Bootcamp. You will partner closely with People Team leadership, IT, Workplace, and HRBPs to ensure every new hire and manager at Crusoe receives a high-touch, consistent, and inspiring experience. What You'll Be Working On: - New Hire Guides & Resources: Own, iterate, and automate Crusoe’s company-wide 30/60/90-day onboarding guides for tech, corporate, and field/manufacturing cohorts to ensure rapid time-to-productivity. - Manager Hub & Enablement Tools: Lead the ongoing content strategy, architecture, stakeholder governance, and platform growth for Crusoe’s Manager Hub and Manager Onboarding Toolkit. - Cohort Programs & Bootcamps: Direct content curation, logistics, speaker coordination, and execution for cohort programs, including the Crusoe Manager Bootcamp and location-specific orientations. - Weekly Orientation Architecture: Oversee weekly orientation operations across HQ and regional sites, including facilitator rosters, presentation decks, schedules, and calendar events - Manager & New Hire Communications: Manage week-1 manager/new-hire automated communications, Slack campaigns, and global onboarding inquiries. - Swag & Hospitality Operations: Maintain vendor relationships and swag inventory trackers across all physical orientation hubs - Feedback & Continuous Improvement: Conduct regular onboarding survey analysis, manager roundtables, and focus groups with IT and Benefits partners to continuously eliminate friction points. - Presentation Content Maintenance: Update and maintain the weekly onboarding presentation for US and EMEA locations. - Compliance Operations: Support I-9 verification checks for new cohorts and E-Verify processing as needed What You'll Bring to the Team: - Experience: 1 - 2 years of hands-on experience in HR operations, employee onboarding, program management, or manager enablement in a fast-growing technology or industrial environment. - Program & Product Ownership: Proven track record of designing, launching, and managing digital enablement hubs, guides, or LMS/Confluence resources that employees love using. - Operational Precision: Exceptional detail orientation and organizational discipline when juggling multi-site event logistics, communication workflows, and data across HRIS/ticketing systems (Rippling, Workday, Jira, Confluence). - Communication & Facilitation: Outstanding written communication skills with an empathetic tone, and confidence facilitating interactive group sessions and manager workshops. - Cross-Functional Collaboration: Ability to build trust and influence across IT, Workplace, Recruiting, Legal, Payroll, and executive leaders. Bonus Points - Experience supporting hybrid, multi-site, or manufacturing onboarding programs. - Experience with HRIS system transitions or workflow automation tools. - A background in learning design, instructional content creation, or community building. Benefits: - Competitive compensation and equity packages - Restricted Stock Units - Paid time off, paid holidays & leave of absence programs - Comprehensive health, dental & vision insurance - Employer contributions to HSA account - Paid parental leave - Paid life insurance, short-term and long-term disability - Professional development & tuition reimbursement - Mental health & wellness support - Commuter benefits (parking & transit) - Cell phone stipend - 401(k) Retirement plan with company match up to 4% of salary - Volunteer time off - Global travel insurance & emergency assistance - Daily meals allowance - Additional perks & programs specific to location Compensation Range Compensation will be paid in the range of up to $75,000 - $90,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.