Communications Coordinator

About the Role Our client is a multi-brand property services and insurance restoration company operating across nine distinct brands. They are hiring a Communications Coordinator to serve as the connective tissue between leadership, office staff, and field crews — ensuring that the right message reaches the right people, in the right format, at the right time. This is not a social media or marketing role. It is an internal and operational communications role that demands strong writing instincts, sharp attention to format and tone, and the discipline to manage a communications calendar with consistency and care. What You Will Own SharePoint Intranet Management ●      Serve as the primary owner of the company’s SharePoint intranet — maintaining structure, keeping content current, and ensuring employees can find what they need ●      Build and update intranet pages with a focus on clarity, navigation, and visual organization ●      Coordinate with department heads to ensure all posted content is accurate and up to date Company-Wide Email Communications ●      Draft, format, and send company-wide announcements on behalf of leadership ●      Manage recurring communications including policy updates, company news, and operational notices ●      Ensure all written communications are polished, plain-language, and appropriate in tone for a diverse audience Field Team Notifications ●      Communicate time-sensitive updates to field crews through platforms such as Connecteam or Beekeeper ●      Translate office-side decisions and operational changes into clear, mobile-friendly messages that field staff can act on ●      Maintain an awareness of what is happening across job sites and coordinate with project teams to keep communications accurate Visual Formatting and Creative Support ●      Use Adobe Creative Cloud (InDesign, Illustrator, Photoshop) to format announcements, internal documents, and communications materials to a professional standard ●      Apply AI tools such as Claude, ChatGPT, and Microsoft Copilot to accelerate drafting and improve consistency ●      Ensure all visual and written communications reflect the company’s standards across all nine brands Communications Calendar ●      Build and manage a communications calendar to plan recurring and one-time announcements in advance ●      Coordinate timing and sequencing of communications to avoid overlap or confusion ●      Proactively identify upcoming events, deadlines, or operational changes that require advance communication What This Role Requires Experience and Background ●      2+ years of experience in an internal communications, marketing, or content coordination role ●      Demonstrated experience writing for a professional audience — announcements, policy communications, operational updates, or similar ●      Experience managing a content calendar, intranet platform, or internal knowledge base is strongly preferred ●      Familiarity with Adobe Creative Cloud — InDesign, Illustrator, and Photoshop specifically ●      Hands-on experience with AI productivity tools (Claude, ChatGPT, Microsoft Copilot, or equivalent) ●      Experience using SharePoint for intranet or document management purposes is a strong advantage ●      Exposure to field communication platforms such as Connecteam or Beekeeper is a plus Communication and Writing ●      Native or near-native English proficiency — written and spoken; this is a non-negotiable requirement ●      A natural instinct for plain language: the ability to take complex or technical information and rewrite it so any employee can understand it at a glance ●      Strong editorial eye: you catch grammar errors, inconsistencies, and formatting issues before anything goes out ●      Tone-sensitive: you adapt your writing to the audience, whether that is executive leadership, office staff, or field crews working on a job site Organization and Reliability ●      Able to manage a communications calendar and meet recurring deadlines without being chased ●      Comfortable working across multiple brands and departments without losing track of priorities ●      Discrete and professional when handling sensitive internal announcements ●      Proactive in flagging when a message needs review, approval, or additional context before it is sent Tools You Will Use ●      SharePoint — intranet ownership and content management ●      Microsoft 365 — Outlook, Teams, Word, and Excel as daily tools ●      Adobe Creative Cloud — InDesign, Illustrator, Photoshop for formatting and visual communications ●      Connecteam or Beekeeper — field crew notifications and mobile-first communications ●      AI productivity tools — Claude, ChatGPT, Microsoft Copilot for drafting and content support ●      Standard project tracking and calendar tools as directed by the team Work Details ●      Schedule: Monday through Friday, 8:30 AM – 5:30 PM Eastern Time ●      Location: Fully remote ●      Engagement: Full-time ●      Equipment: Reliable high-speed internet and a professional remote-work setup are required Who Will Thrive Here This role is a strong fit for someone who takes pride in clear, consistent communication — someone who understands that a well-written company-wide message or a clean intranet page has a real impact on how a team operates. You are organized, self-directed, and proactive. You do not wait to be told what needs communicating; you spot it and handle it. You write well, you format carefully, and you understand that the people reading your messages are busy — so you make every word count. Requirements This is a full time job 100% Remote Rate: $7-$8/hr