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Key Account Manager - Specialty Adhesives (Mexico)

ITW

RemoteMexicoFull Time
Posted
today
Source
Himalayas
Field
Customer Success

Skills

Product ManagementAccount ManagementCRM

Description

Job Description: SUMMARY Our Salesteamplays apivotalrole inour businessgrowth initiatives and is essential to delivering outstandingcustomeroutcomes.As aKey AccountManager, based in Mexico,you will get to work in a fast-paced and dynamic environment,leveragingyour entrepreneurial spirit, results-oriented strategic mindset, and customer-focused approach. This is an exciting opportunity todrive growth in a wide varietyofmarketswitha high levelof autonomy! This is a remote role, based inGuadalajara, Mexicoand will serve regions including but not limited to:Guadalajara/Jalisco,Queretaro,Guanajuato,San Luis Potosi, Aguas Calientes. ITW’S BUSINESS MODEL & CULTURE: - We have an environment shaped by our decentralized, entrepreneurial culture that bringsourexciting ideas to life. Our people thrive in our “flexibility within the framework” approach. - We are committed to providing you with growth and development opportunities that maximize your unique potential. - Our culture empowers you to think and act like a business owner – we want your entrepreneurial spiritto thrive! - Be a part of One ITW/One Team, where everyone’s contribution matters in our quest to achieve our full potential. - We live by ourCore Values:simplicity, sharing risk, integrity, respect, and trust. YOU MIGHT LIKE THIS JOB IFYOU… - Are an entrepreneur – you enjoy taking ownership of your surroundings and constantlyseekto find ways to improve. - Area self-starter with an interest in engagingcustomersona face-to-face basis. - Possess a ‘hunter’ mentalitywith regard tofinding and developing new sales opportunities. - Are excited about working witha differentiated productand customer mix and are passionate about the customer experience. PRIMARY RESPONSIBILITIES: - Establish andmaintainstrong relationships with key accounts, understanding their needs, and providing solutions to maximize customer satisfaction. - Develop and implement a robust plan to achieve significant growth withintheAdhesivesrelated industries. - Tactical and operational planning withthe SegmentManager todetermineprimaryobjectiveswithinaccounts. - Align with distributor network to promote significant growth in region through identifying opportunities at major accounts. - Develop and report accurate sales forecasts by account and product line and understand changes in demand. - Identifyand resolve customer pain points and offer solutions. - Collaborate with product management and development toidentifynew product requirements and aid in the development and launch of new products within our Innovation Framework. - Demonstrate strong Sales Excellence includingdisciplinedcompetency in the understanding andutilizationof SalesForceCRM. - Collaborate withChannel management to support accounts and channel partners to grow the wider business. - Participate in market/channel projects asrequiredto support the overall business strategy. - Effectively communicate with others inside and outside of the company in a tactful, courteous manner to promote excellent customer service. - Promote,support,and adhere to all safety and quality related policies and procedures. SKILLS & COMPETENCIES: - Bilingual in English and Spanishrequired. - 5+ years ofindustrial B2Bsales experienceor Key Account Management experiencerequired. - Experienceselling technical or engineered products, such as adhesives, specialty chemicals, polymers, coatings, or related industrial solutions. - Prior experience selling to Original Equipment Manufacturers (OEMs) with a proven growth record, preferably within theAutomotive, Electronics,and General Industrial markets. - Bachelor’s degree in Business, Engineering orscience-related disciplineor equivalent experience. - Strong business acumen, strategic account planning skills, executive presence,and demonstrated ability to clearly communicate technical concepts and solutions to audiences with diverse levels of understanding. - Familiarity with Sales Processes and CRM-specifically Sales Force. - Proficiencyin MS Office Suite. - Must have a Valid Driver’s License and the ability totravel60%-70%. - Ability to sit and stand for up to 8 hours/day. Originally posted on Himalayas

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