Senior Endpoint Support Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Endpoint Support Engineer based in United States. This role provides advanced technical support for enterprise endpoint environments and large-scale device migration initiatives. You will serve as a senior escalation point for complex Windows endpoint, application, identity, networking, and device-management issues. The position works closely with Endpoint Engineering, Infrastructure, Security, and Service Desk teams to deliver stable and secure user experiences. You will play a hands-on role across device provisioning, operating system upgrades, hardware refreshes, application deployment, and post-migration stabilization. The role requires deep expertise with Microsoft endpoint technologies, including Intune, SCCM/MECM, Azure, and Autopilot. You will also identify recurring issues, improve troubleshooting processes, and contribute to automation and operational excellence. This is a fully remote opportunity supporting mission-critical enterprise IT operations and requires an active Secret clearance.