Site Reliability Engineer

Mutual Respect, Empathy, Innovation, and Professional Pride. Do you see yourself within these values? Founded in 2006 with the mission "To Challenge Complexity", Closer Consulting is a Data Science company specializing in Business Intelligence, Advanced Analytics, and Artificial Intelligence. Developing projects in the most diverse industries – Banking, Telecommunications, Healthcare, Retail, Energy, Insurance, and Aviation, among others –, we have created an environment where the brightest enquiring minds feel at home, providing our people with the means, opportunities and support they need to thrive and innovate. We are seeking a skilled Site Reability Engineer to take on new challenges in a hybrid work model in Lisbon. Project Context Our client, a large multinational group, is advancing its enterprise cloud platform through a new generation of cloud automation, self service capabilities, and platform engineering products. This initiative supports broader cloud adoption, improved operational efficiency, and secure, governed access to cloud capabilities. This position requires a solid technical background and extensive expertise across cloud and automation technologies. The main objective is to accelerate and improve the reliability of infrastructure and data-platform deployments by applying DevOps principles. This is not a basic Level 1 support role: it requires advanced end-to-end automation using Infrastructure as Code and CI/CD, complex problem-solving across Level 1 and Level 2 issues, and the integration of security best practices and Agile methodology. Goals and Deliverables Accelerate the secure, reliable, and repeatable delivery and operation of cloud infrastructure and data-platform workloads through DevOps practices. Improve cloud adoption and operational efficiency with end-to-end automation, Infrastructure as Code, CI/CD, proactive incident resolution, and security controls built into delivery. This is a hands-on engineering role that goes beyond basic Level 1 support and requires complex problem-solving across support levels. - Provide operational support for data processing and analytics services automations, and continuously evolve them to improve reliability, performance, security, and alignment with business needs. - Design, deploy, and maintain cloud infrastructure using Terraform. - Create, manage, and optimize continuous integration and continuous deployment (CI/CD) pipelines using Azure DevOps and Git. - Manage Level 2 and Level 3 incident resolution using central monitoring systems such as Datadog and Azure Monitor. - Fully automate complex standard requests, including cloud accounts, service principals, and SSL certificate renewals. What We Are Looking For: Seniority: Confirmed; 3–6 years of experience. - Automates reliable deployment and operation of Azure infrastructure and data platforms. - Supports data and analytics services, including Data Factory, Databricks, Synapse, Event Hubs, Azure storage, and databases. (Attention: It is enough to simply know what these tools are; you do not need to have experience using them) - Uses Terraform, Git, and CI/CD pipelines to make delivery repeatable and secure. - Resolves complex incidents using monitoring tools such as Datadog and Azure Monitor. - Automates operational tasks and improves cloud service reliability, performance, and security. If you believe in this match as much as we do, send us your CV to Jonas.freitas@closer.pt and reach the closer side of life. Closer is a company that values diversity and inclusion. We are committed to fostering an environment where everyone is treated with dignity and respect, regardless of race, gender, beliefs, sexual orientation, physical or mental disability, or other personal characteristics.