Business Solution Engineer

This is a remote position. We are looking for an experienced and motivated professional to drivedirect IT sales, providepre-sales technical support, and managepartner/channel salesactivities. The role involves engaging with customers, understanding their business and technical needs, creating tailored IT solutions, and expanding revenue through strategic partner collaboration. Key Responsibilities 1. Direct IT Sales - Identify, pursue, and close new business opportunities across enterprise and SMB customers. - Conduct discovery meetings, solution presentations, negotiations, and contract closures. - Maintain a strong sales pipeline and deliver accurate forecasts. - Achieve quarterly and annual revenue targets. - Build long-term relationships with key customer stakeholders. 2. Pre-Sales / Technical Solutions - Work with customers to understand technical requirements and pain points. - Prepare and deliver product demos, workshops, and proof-of-concepts (POCs). - Create technical proposals, solution designs, and architecture documents. - Respond to RFPs/RFIs with accurate technical and commercial information. - Collaborate with engineering and delivery teams to ensure solution feasibility. 3. Partner / Channel Sales - Develop and manage relationships with channel partners, distributors, VARs, and OEMs. - Conduct joint sales planning, pipeline reviews, and business development activities with partners. - Enable partners through training, product briefings, and onboarding. - Manage partner incentives, deal registration, and compliance. - Drive revenue growth through partner ecosystem engagement. 4. Internal Collaboration & Reporting - Work cross-functionally with product, marketing, and technical teams for successful deal execution. - Provide competitive insights, market intelligence, and customer feedback. - Track sales activities through CRM and prepare periodic performance reports. 5. Customer & Implementation Collaboration - Visit customer locations and workonsite during project implementation phases. - Travel todomestic and international customer sitesas required. - Coordinate between thecustomer and internal project implementation teamsto ensure smooth execution. - Monitor project progress and ensure deliverables are completed according to timelines and quality standards. - Facilitate communication between stakeholders, addressing any issues or requirements that arise during project execution. - Provide regular updates and reports on project status to management and customers. - Identify opportunities foradditional services, upgrades, or new businessduring project interactions. - Support project planning, scheduling, and coordination activities. - Ensure customer satisfaction and maintain strong long-term relationships. - Assist in resolving technical or operational challenges by collaborating with relevant teams. - Remain onsite at the customer location until the assigned project is completed successfully. - Return travel will be scheduled and processed only after successful project completion. Requirements Education - Bachelor’s degree inIT, Computer Science, Business Administration, or a related field. - Additional certifications or training in CRM or cloud applications are a plus. Experience - 0–1 yearexperience in IT Sales, Pre-Sales, Customer Support, or related areas. - Freshers with strong interest in technology and sales are encouraged to apply. Technical Skills - Basic understanding or hands-on exposure to: - Zoho Apps(CRM, Desk, Projects) - Salesforce CRM - Monday.com(Workflows, automation boards) - Shopify(Store setup basics, apps, integrations) - IVR Systems(Call flows, basic configuration) - Ability to quickly learn new SaaS applications and IT tools. Sales, Communication & Operational Skills - Comfortable makingoutbound/inbound callsand conducting customer follow-ups. - Willing to conductfield visitsfor client meetings, demos, and relationship building. - Strong verbal and written communication skills. - Good presentation ability and customer-facing attitude. - Basic understanding of the sales cycle, lead management, and CRM data entry. Work Environment Requirements - Willingness to work inrotational shifts(including early morning or late evening shifts if required). - Ability to travel locally for field visits and client engagements. Targets & Performance Expectations - Ability to work withmonthly and quarterly sales targets. - Meet KPIs related to: - Number ofcallsmade andmeetingsconducted - Leads generatedand qualified - Demos/presentationsdelivered - Field visitscompleted - Achieve sales quotas for software and service offerings (Zoho, Salesforce, Monday.com, Shopify, IVR solutions). - Maintain pipeline accuracy and provide weekly performance updates. Personal Attributes - Fast learner with strong interest in IT sales and SaaS solutions. - Energetic, proactive, and target-driven mindset. - Strong problem-solving skills and customer-first approach. - Ability to manage time, multitask, and work both independently and within a team. Benefits - High impact and ownership—each person directly influences outcomes. - Fast decision cyclesand direct communication with leadership. - Professional Certifications:Coverage for relevant technical or industry certifications (e.g., cloud, SaaS, customer success, or data tools). - Mentorship & Knowledge Sharing:Regular guidance from senior team members and founders, plus internal “lunch & learn” sessions. - Conference & Webinar Participation:Opportunities to attend industry events and webinars to stay current with trends. - Project-Based Learning:Exposure to cross-functional projects, allowing hands-on skill growth and career development. - Hybrid or fully remote work options. - Flexible work hours(output-driven culture). - Generous Paid Time Off (PTO) -Public holidays based on state calendar. - Casual leave(12 days/ year). - Annual performance bonusor profit-sharing based on company milestones. - Travel reimbursement(if onsite/client visits occur). - Opportunity to work closely with founders, gaining cross-functional exposure. - Pathways intosenior CSE, Solutions Engineer, or Product rolesas the company grows. Originally posted on Himalayas