Intake Specialist (ABA Therapy)

Job Opening: Intake Specialist (ABA Therapy) Location: South Africa (Remote – US Hours) Type: Full-Time, Work from Home Hours: Monday to Friday: 9am- 5pm (US Hours) Responsibilities: - Respond to intake inquiries via phone, email, and web forms promptly and professionally - Guide families of autistic children through the intake and onboarding process with empathy and clarity - Collect and review client documentation (e.g., diagnosis reports, insurance, funding forms) - Schedule assessments and initial consultations - Maintain accurate records using our practice management software - Collaborate with the clinical, billing, and administrative teams - Follow up with families to ensure timely completion of all intake steps Essential Qualifications: - Excellent communication and interpersonal skills - Excellent administrative management - Detail-oriented with strong organizational abilities - Comfortable using digital platforms (e.g., Google Workspace, CRMs, CentralReach, EHRs) - Ability to work independently in a remote environment - Compassionate, patient, and culturally sensitive Requirements Desired Experience: - Familiarity with ABA (Applied Behaviour Analysis) therapy terminology and processes - Previous experience in a healthcare, therapy, or ABA setting preferred - Experience with insurance verification or working with funding bodies - Fluent or neutral English accent - Reliable internet and backup power Benefits - Comfortable working U.S. hours - Remote work from home Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly. Originally posted on Himalayas