Customer Service Specialists fluent in Korean

Responsibilities: - Provide customer service with clear, professional communication by responding promptly to customer inquiries in Korean and English - Maintain punctuality and reliability by consistently meeting all scheduled work hours and meeting response time targets - Deliver excellent support experiences Success in This Role Requires: - A quiet, reliable remote work setup with a stable internet connection - A proactive attitude toward feedback and self-improvement - Adherence to all data security and confidentiality guidelines - Professional, courteous communication with team members and customers - Full compliance with company policies and Standard Operating Procedures (SOPs) Technical Requirements: - You must use either a company-compliant Windows or macOS device for all work-related access and activities. - Supported operating systems include Windows 11 Pro (patched to version 25H2 or newer) or macOS Sequoia/Tahoe or newer. - Devices must have screen lock enabled with automatic activation after no more than 5 minutes of inactivity. - Full-disk encryption is required at all times (BitLocker for Windows or FileVault for macOS). - Antivirus/Endpoint Detection & Response (EDR) software and an active OS firewall are required. - Secure Boot (Windows) or System Integrity Protection (macOS) must remain enabled. - Devices that are jailbroken, rooted, or modified to bypass security protections are strictly prohibited. - Use of virtual machines or virtualized environments is not permitted for BYOD contractor access. - Windows devices must support Credential Guard / VBS security features when applicable. Training Details (Mandatory) - Schedule: Monday to Friday, 3:00 AM – 11:30 AM PST - Duration: 2 weeks (Weekends off) - Compensation: 50% of agreed hourly rate during training period An enterprise client is hiring Bilingual Customer Service Specialists to support their growing international customer base. If you're fluent in Korean and English — we want to hear from you! Originally posted on Himalayas