Senior Systems Engineer

Senior Systems Engineer / Solutions Architect (Remote) Why Digacore? We’re a fast-paced, people-first MSP with: - Real career growth - Autonomy to own projects and make decisions - A collaborative culture (we back each other up, no egos) - Paid certs, hybrid flexibility, and a leadership team that gets IT About the Role: Are you the go-to engineer who handles the toughest issues and loves designing smarter infrastructure? We’re looking for a senior-level engineer with a builder’s mindset — someone ready to design cloud-first environments and lead escalations while working directly with clients to create solutions that best fit their needs. This role combines high-level systems engineering with solution architecture. You’ll handle critical escalations, run client assessments, and architect end-to-end solutions — particularly around Azure, networking, server building and advanced troubleshooting. What You’ll Do: - Lead technical assessments and translate business needs into secure, scalable infrastructure designs. - Design and implement solutions in Azure, Microsoft 365, and Intune/Endpoint Manager, including Autopilot deployments, compliance/conditional access policies, and application packaging. - Advanced networking – redesign and optimize networks (firewalls, switching, routing, VLANs) for performance, security, and cost efficiency. - Comfortable using the CLI for common network tasks. - Experience troubleshooting loops, configuring switches, and supporting HP/Dell switch environments and SonicWall/Fortinet firewalls. - Support and administer Microsoft’s core stack: Windows Server roles, Office 365, Azure services. - Build and harden servers/workstations to ensure reliability, security, and lifecycle longevity. - Create accurate, detailed SOWs and scopes that define deliverables, timelines, and technical requirements. - Own and resolve complex Level 3+ escalations — performing deep-dive troubleshooting, root-cause analysis, and long-term remediation. - Deliver clean, repeatable documentation for architectures, deployments, and operational processes. - Mentor junior and mid-level techs and elevate team-wide technical capability. - Partner with sales department by reviewing proposals, validating technical scope, and identifying potential pitfalls. - Coordinate account managers, PMs, and clients to ensure clear communication and smooth project execution. - Help drive best practices in cloud security, automation, monitoring, and MSP tooling — always bringing a figure-it-out and outside-the-box problem-solving mindset. What you Bring: - 5+ years in a Managed Service Provider (MSP) or high-volume IT support environment - Strong experience with: - Windows Server (2016/2019/2022), Active Directory, Group Policy, DNS - Microsoft 365 administration and security - Azure infrastructure and virtual networks (AZ-104 or higher preferred) - Virtualization tools: VMware, Hyper-V, AVD - Networking: Layer 2/3, VPNs, firewalls (SonicWall, Meraki, etc.) - Scripting & automation (PowerShell preferred) - Strong documentation habits and familiarity with ConnectWise - Confident communication with the ability to explain solutions to non-technical users - Bonus if you have: AZ-305, CCNA/CCNP, or any cybersecurity-related certs Perks & Benefits - Nationwide medical, dental, life, and LTD insurance (we cover LTD + life 100%) - Generous PTO + Mental Health Days - 401(k) with company match - HSA & FSA options - Paid training & certification assistance - $500 sign-on bonus - Quarterly team events and career coaching - Equal opportunity employer — veterans encouraged to apply We are an Equal Opportunity Employer! Salary: $95,000-$105,000 annually Originally posted on Himalayas