Demand Writer Support Specialist (Remote) |

All candidates from LATAM are welcome to apply!!! - Location: Remote / Virtual - Job Type: Full-Time - Salary Range: $1,200–$1,300 USD/month About Us HireHawk builds high-performing remote teams for U.S. and Canadian companies, connecting skilled professionals worldwide with meaningful, long-term work. We’re outcomes-first, detail-obsessed, and we hire people who take ownership—because our clients’ cases and timelines depend on it. About the Role As a Demand Writer Support Specialist, you’ll help drive a busy personal injury demand pipeline by reviewing medical records and bills, organizing exhibits, and preparing demand packages that are attorney-facing and submission-ready. This role is built for someone who knows PI demand best practices without hand-holding, and still maintain precision under pressure. You’ll operate inside a case management system (Filevine preferred) and collaborate within a structured workflow while owning your daily output. Expect a high-volume backlog and clear quality standards, your work will directly impact case momentum and outcomes. Responsibilities - Independently review medical records, bills, and supporting documentation to ensure demand-ready accuracy - Verify billing and treatment timelines (dates, providers, gaps) and flag documentation issues before package assembly - Build and organize complete demand packages with properly labeled supporting exhibits - Identify missing records, bills, liens, or key documents and clearly communicate what’s needed to close the file - Navigate disorganized or incomplete case files to locate relevant documents quickly and confidently - Maintain consistent exhibit preparation and documentation standards suitable for attorney review - Support demand submission workflows using demand preparation software (EvenUp or similar) - Manage multiple active demands at once while meeting volume and deadline expectations - Track and update demand tasks and statuses inside the case management system to keep workflows moving - Contribute to process improvements that reduce rework and increase quality at scale Requirements Must-Have: - Plaintiff personal injury experience (hands-on, not academic) - Direct experience drafting PI demand letters/packages (not only assisting an attorney) - Strong independent medical record and bill review skills (able to spot gaps, inconsistencies, and missing items) - Experience preparing demand packages from record intake through final assembly - Experience working in a case management system (Filevine strongly preferred) - Comfort operating in a high-volume environment with large backlogs and shifting priorities - Strong written English skills for attorney-facing work Nice to Have: - EvenUp experience (or similar demand platforms) - Familiarity with California PI workflows and demand expectations - Proven ability to maintain quality while drafting 15–30+ demands per month - Confidence working independently with minimal supervision - Experience creating repeatable checklists/templates to improve speed and consistency Benefits - Access to a $200k+ perk marketplace with instant discounts on 150+ services - Access up to 50% of approved earnings before payday (no credit checks or fees)