General Virtual Assistant (SNW - 11202024 - PTGVA)

Position: General Virtual Assistant Number of hours: 20 hours/week Schedule: PST Tasks Required: - Develop and assign unique SKUs for Nabis products. - Ensure SKU accuracy and consistency across platforms. - Generate SKUs for Eaze products, adhering to platform-specific guidelines. - Confirm proper categorization and seamless integration. - Ensure quick processing and updates within 24 hours for designated tasks or submissions. - Maintain quality and timeliness under tight deadlines. - Submit orders accurately to respective systems or platforms. - Track and confirm receipt and processing. - Manage batch creation for Nabis products, including assigning SKUs and aligning batches with product details. - Complete and submit product details to Eaze platform. - Ensure product visibility and compliance with Eaze's guidelines. - Accurately calculate and process remittance payments. - Record payment details and address discrepancies promptly. - Prepare and process invoices for Possible and Winterstone every two weeks. - Confirm accuracy and timely submission of invoices. - Compile, analyze, and deliver a comprehensive monthly sales report. - Highlight trends, key metrics, and actionable insights. - Revise and update menus with new products, promotions, and pricing. - Perform routine checks to ensure accuracy and relevance. - Design and print Certificates of Analysis (COA) stickers for product packaging. - Create visually appealing flavor and display stickers for product branding. - Regularly coordinate with Nabis on tasks such as: - Bundling orders for efficiency. - Rescheduling delivery days. - Managing credit memos. - Conduct weekly calls to review ongoing tasks, address challenges, and align on priorities. - Coordinate with other team members and departments to ensure seamless communication and task completion. - Other ad hoc tasks that would be assigned Requirements: - Proven work experience as a General Virtual Assistant or a relevant role - Familiarity with current technologies, like desktop sharing, cloud services and VoIP (GSuite, Zoom, Slack, Asana, Notion, etc.) - Strong proficiency in office software and communication tools - Knowledge of online calendars and scheduling (ex. Calendly, Google Calendar) - Excellent verbal and written English communication skills - Discretion and the ability to handle confidential information - Excellent phone, email and instant messaging communication skills - Highly organized and detail-oriented; able to efficiently prioritize multiple tasks - Adaptability and a proactive mindset - Ability to work independently and in a team-oriented environment - Self-disciplined and organized; able to consistently perform with limited supervision Originally posted on Himalayas