Healthcare Appointment Scheduler (Work From Home)

Healthcare Appointment & Scheduling Coordinator (Work From Home) Company: Expivia Marketing Location: Work From Home (Initial Training at Expivia’s Main Office – Erie, PA) Employment Type: Full-Time Pay: $14.00 - $16.00 per hour (based on experience) Why You'll Love This Role Join Expivia Marketing and make a meaningful impact by helping individuals access important services and appointments. After completing paid in-person training at our Erie, PA office, you'll transition into a permanent work-from-home position with all equipment provided by the company. This role is ideal for individuals who enjoy helping others, solving problems, and delivering exceptional customer service in a fast-paced environment. What You'll Do - Answer inbound calls from individuals seeking assistance with scheduling and coordination - Schedule, update, and manage appointments using multiple software systems - Assist with patient scheduling and service coordination activities - Support care coordination efforts by ensuring appointments and services are scheduled accurately and efficiently - Communicate professionally and compassionately with callers - Verify and document important information accurately - Maintain accurate records and detailed notes - Protect sensitive information and maintain confidentiality - Ensure schedules remain organized and up to date - Deliver a positive customer experience on every interaction What We're Looking For Required Qualifications: - High school diploma or GED - Ability to pass a criminal background check and drug screening - Reliable high-speed internet connection for remote work - Strong computer skills and the ability to navigate multiple systems simultaneously - Excellent attendance and punctuality Preferred Experience: - Customer service or call center experience - Appointment scheduling, patient scheduling, healthcare, transportation, or administrative experience - Experience in care coordination or service coordination is a plus The Ideal Candidate We're looking for individuals who are: - Compassionate and genuinely enjoy helping others - Calm under pressure and able to problem-solve effectively - Organized, detail-oriented, and accurate - Comfortable speaking on the phone throughout the day - Able to multitask while maintaining quality and efficiency - Dependable, professional, and self-motivated - Team-oriented with a positive attitude - Adaptable and eager to learn new systems and processes Successful candidates thrive in structured environments, enjoy assisting people, and take pride in delivering exceptional service. Training & Work From Home - Paid in-person training conducted at Expivia Marketing's main office in Erie, PA - Permanent work-from-home position after successful completion of training - All equipment provided by Expivia Marketing Compensation & Growth - Starting pay of $13.00 - $15.00 per hour, based on experience - Opportunities for advancement as Expivia continues to grow - Expivia Marketing promotes from within whenever possible - Career paths available in leadership, operations, recruiting, and client services Why Work With Expivia? At Expivia, you're more than just an employee — you're part of a team that values growth, development, and making a difference. We provide the tools, training, and support needed to build a successful long-term career while enjoying the flexibility of working from home. If you're looking for a rewarding role where you can help others every day while growing professionally, we'd love to hear from you. Salary: $14-16 Originally posted on Himalayas